Patient Rights
Boston Eye Surgery and Laser Center is committed to providing comprehensive health
care in a manner which acknowledges the uniqueness and dignity of each patient. We
encourage patients and families to have clear knowledge of and to participate in
matter decisions relating to their medical care.
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Every patient shall have the right upon request, to obtain from the facility in
charge of his/her care, the name and specialty, if any, of the physician or
other persons responsible for his/her care or the coordination of his/her care;
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Every patient shall have the right to confidentiality of all records and
communications to the extent provided by law;
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Every patient shall have the right to have all reasonable requests responded to
promptly and adequately within the capacity of this facility;
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Every patient shall have the right upon request, to obtain an explanation as to
the relationship, if any, of the facility to any other healthcare facility or
educational institution insofar as said relationship relates to his/her are or
treatment;
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Every patient shall have the right to obtain from a person designated by the
facility a copy of any rules or regulations of the facility which applies to
his/her conduct as a patient; Every person shall have the right upon request to
receive from a person designated by the facility any information which the
facility has available relative to financial assistance and free health care;
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Every patient shall have the right upon request, to inspect his/her medical
records and to receive a copy thereof in accordance with section seventy, and
the fee for said copy should be determined by the rate of copying expenses;
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Every patient shall have the right to refuse to be examined, observed, or
treated by students or any other facility staff without jeopardizing access to
psychiatric, psychological, or other medical care and attention;
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Every patient shall have the right to refuse to serve as a research subject and
to refuse any care or examination when the primary purpose is educational or
informational rather than therapeutic;
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Every patient shall have the right to privacy during medical treatment or other
rendering of care within the capacity of the facility;
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Every patient shall have the right to prompt life saving treatment in an
emergency without discrimination on account of economic status or source of
payment unless delay cam be imposed without delaying treatment for purposes of
prior discussion of the source of payment unless such delay can be imposed
without material risk to his/her health, and this shall also extend to those
persons not already patients or residents of a facility if said facility has a
certified emergency care unit; Every patient shall have the right to an
informed consent to the extent provided by law;
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Every patient shall have the right to file complaints to any or all of the
following:
Board of Registration in Medicine
10 West Street
Boston, MA 02111
(617) 727 - 1788
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Dept of Public Health
Div of Health Care Facility
150 Tremont Street
Boston, MA 02111
(617) 727 - 8984
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